SMP Booking Policy

Quotes are valid for 30 days and then subject to reassessment.

As a candidate for SMP, we will be building the appearance of hair follicle fullness by adding density to your crown and temples then blending as needed. We will also recreate your hairline if undergoing a full bald head treatment.

Over 2-3 sessions, thousands of hair follicles are replicated using microneedles, carbon based pigment and a detailed “dotting” tattoo method to deposit pigment into the papillary layer of the skin, just below the epidermis. The pigment, needles and machine used differ from that of traditional tattoos and are specialised for SMP so you won't see any bleeding or discolouration of ink - only crisp, clear impressions, thus creating the most natural and undetectable results.

Our standard procedure is to perform an online and/or in person consultation followed by your initial appointment, where we create the base of your SMP treatment. All pigment starts with the base colour black and is diluted to match your hair colour at the root on the greyscale. Your hair colour and skin tone are taken into account for an overall flawless treatment blend.

In your initial session, the replicated hair follicles, or “dots” are placed further apart for us to accurately gauge how the pigment settles into your skin, and allows us to adjust from there if needed.

We then perform the second and third treatments to blend and add further density to the results of your first treatment. Should further blending be required, we will schedule you in for an additional session accordingly. How the skin accepts the pigment, the condition of your skin and following of aftercare are major factors in determining the final number of treatments required, and varies from client to client.

To provide SMP for added density to your crown and/or hairline as needed, blending to match your existing hair shade and density.

Following treatment completion, one refresh session is included within 12 months should you experience any unevenness or additional hair loss/thinning.

Your first 2 appointments will be booked, the 3rd session will be based on how your skin heals and if deemed necessary to achieve your desired look.

Additional sessions outside of your quoted treatment will be at a rate of $300 per session.

Refresh sessions outside of the one included session are at a rate of $300 per session anytime.

On the day of your treatment you will be required to arrive with your hair clean, dry and cut to the length and style you intend to wear going forward or as discussed with our team. This allows us to blend the treatment and add density as needed.

If you are unsure of how to wear your hair to ensure the best possible blend and end result we can arrange an appointment with one of our barbers prior to your appointment. This will be discussed during your initial consultation and booked accordingly if required.

The SMP treatment will blend into your current hair follicles to accommodate any future hair loss and ensure a seamless transition.

Please read and follow the attached TREATMENT CARE PLAN carefully to ensure your best results.

You’ll be required to complete a short basic Personal/ Medical Questionnaire and Consent Form on the day of your treatment. You must be honest and as accurate as possible. Misleading or false information could affect the outcome of your treatment and you may be refused treatment.

Our suggestion is to allow 10-14 days in between treatment sessions to allow the pigments to settle and the skin to heal. This will help us fully gauge how your skin reacts and adjust accordingly.

The pigment deposited during the treatment may take up to 7-10 days to fully settle.

Redness occurs anywhere from 2 - 24 hours following treatment. A loose fitting hat may be worn.

The amount of pain you experience during treatment varies from person to person but is described as a 2-5/10 depending on the area of your scalp.

You must arrive alone to your appointment, please do not bring guests unless otherwise discussed with Gold Standard SMP staff. Children are not permitted in the tattoo studio, all persons must be 18+ as per VIC GOV regulations.

Date changes & cancellations

When you forget your appointments or fail to reschedule with enough notice, we miss out on an opportunity to fill that time slot, and any standby clients miss the chance to receive their treatments earlier. Due to the time sensitive nature of multiple sessions per treatment, the following terms have been set to take our artists’ and other clients’ time into consideration:

You will receive an email and text reminder 7 days and 72 hours before all appointments.

Please confirm your appointment via the email link.

Please give a minimum of 48 hours notice for date changes by calling, emailing or texting us.

ALL date changes or cancellations within 48 hours of your appointments will be charged a strict $200 rebooking fee due via invoice before your next appointment. No exceptions.

All changes to appointments will be rebooked subject to Gold Standard SMP availability. We will do our best to accommodate you but we cannot guarantee your desired dates and times within a certain time frame once your initial appointments have been changed, especially for weekends.

For change of mind and treatment cancellations please note deposits and all treatment payments remain non refundable at any time.

We understand that plans change and will allow for a total of 2 date changes for your treatment. When clients continuously reschedule week after week, only to make last minute changes, this takes away opportunities from our other clients as well as our artists - 48 hour date change policy still applies.

Session 1 : Outside of those 2 date changes, any further changes will result in loss of deposit. Your will need to be reassessed for a new quote.

All other sessions : If the 2 date changes are exhausted, a $200 rebooking fee will apply.

No shows

A no show of your first appointment will result in a full loss of your deposit. Your treatment balance will increase by the deposit amount. No exceptions.

Any appointment no shows following the first appointment will be charged the $300 session fee.

All no show or rebooking fees are an additional cost on top of treatment price, regardless of which session it is or if you have fully paid for treatment. (example: included refresh sessions)

Last minute cancellation, rebooking and no show fees will still apply due to “Feeling sick and/or Covid testing”.